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    作者简介

    尼克·米尔顿

    尼克·米尔顿（Nick Milton）博士是糯稞（Knoco）咨询公司的董事和创始人，从1992年起，他就在知识管理这个领域耕耘。

    尼克与糯稞咨询公司员工共同在全球各类不同的组织机构中制定和提供知识管理战略、实施计划与服务。他对合并与并购、高科技工程这些领域的经验教训管理以及获取主要经验教训特别有兴趣，并且专门从事知识管理框架的开发。在创办糯稞咨询公司前，尼克作为团队的核心，花了两年的时间将BP打造成为当时世界上领先的知识管理公司，并担任团队知识经理，完成了BP知识管理的开发和实施，协调BP知识管理实践社区的运营。在此之前，他曾担任BP（挪威）公司的知识经理，为期五年。

    尼克是《经验教训手册》（The Lessons Learned Handbook）和《团队项目知识管理》（Knowledge Management for Teams and Projects）的作者，与他人合著了《营销销售知识管理》（Marketing, Performance through Learning:Knowledge Management in Practice）和《知识管理战略制胜》（Designing a Successful KM Strategy:A Guide for the Knowledge Management Professional）。他还是国际标准化组织（ISO）负责制定知识管理标准的工作组成员。

    帕特里克·拉姆

    帕特里克·拉姆（Patrick Lambe）是Straits Knowledge（一家知识管理咨询和研究公司，总部位于新加坡）的联合创始人。自1998年起，他一直从事知识管理工作。

    在Straits Knowledge公司，帕特里克负责知识审计，并帮助客户在亚洲和中东制定与实施知识管理战略。他在知识组织和分类学发展方面有特殊的专长，客户遍及美国、欧洲和亚洲。在从事知识管理工作前，帕特里克的专业背景是图书馆科学以及学习与发展，他曾两次任信息与知识管理学会的会长，同时是国际知识发展学会新加坡分会的创始会长。他是曼谷大学的知识管理专业客座教授，香港理工大学的知识管理专业兼职教授，还是业内排名第一的《知识管理杂志》（Journal of Knowledge Management）的编委会成员。

    帕特里克是《组织知识：分类、知识和组织效能》（Organising Knowledge:Taxonomies,Knowledge and Organisational Effectiveness）和《导盲指南：在新经济中生存和繁荣》（The Blind Tour Guide:Surviving and Prospering in the New Economy）的作者，《知识管理的途径、方法和工具：指南》（KM Approches, Methods and Tools:A Guidebook）和《知识管理能力：知识经理的框架》（Knowledge Management Competencies:A Framework for Knowledge Managers）的合著者。他是AIIM知识管理标准委员会的委员，该机构寻求为知识管理制定组织标准。

    译者简介

    吴庆海

    行者互联创始人，国家知识管理标准技术委员会委员，《知识管理论坛》杂志副主编。世界500强企业高管，原中粮营养健康研究院CKO、西门子中国高级核心专家。长期致力于企业管理和信息化领域的研究、咨询、实施和培训工作。率领西门子中国连续获得2011年、2012年中国MAKE及亚洲MAKE大奖；率领中粮获得2015年中国MAKE、亚洲MAKE及全球IOU MAKE大奖。出版《知识化生存》《好好学习》《架构之美——软件架构的艺术》，策划主编了《知识＋实践的秘密》第一辑、第二辑等书。

    张丽娜

    国内资深知识管理专家，国际引导者协会IAF会员，曾就职于中国电信、盛大、华为等公司，15年多样化的工作经验，主要从事知识管理、组织发展、学习转化、学习变现、经验传递、协作文化等相关工作。曾负责华为某产品线知识管理运营，推动华为全球使用最火的实践社区运作，辅导华为一线业务团队的知识管理实践活动。